Resolved -
This incident has been resolved
Mar 13, 15:22 GMT
Monitoring -
Our multi-tenant environment is now operational. The issue was caused by long-running sessions, which have now been cleared.
We will be monitoring the issue further throughout the day.
Mar 13, 11:34 GMT
Update -
We are continuing to investigate this issue.
Mar 13, 11:20 GMT
Investigating -
We are investigating the issues being experienced with Accelerate this morning and hope to have a resolution as soon as possible.
We apologise for the inconvenience caused.
Mar 13, 11:19 GMT
Monitoring -
Our multi-tenant environment is now back online - we will be monitoring this while we investigate the root cause of the issue.
Apologies for any inconvenience caused.
Mar 13, 11:01 GMT
Investigating -
We are aware of an issue with our multi-tenant environment. Our infrastructure partner is aware and we will be working to resolve this ASAP.
Thank you for your patience while we deal with this
Mar 13, 10:56 GMT