Update - We have raised a ticket with Adobe relating to this and are working with them as a matter of urgency. In the meantime, if you are a Multitenant customer, you can send any e-sign documents by logging into Adobe Sign directly. Apologies for the inconvenience caused.
Nov 07, 2025 - 12:55 GMT
Investigating - We are aware of an issue when sending e-sign documents in our multi-tenant environment. We are investigating this issue and will update this incident as soon as possible.
Nov 07, 2025 - 09:55 GMT
Investigating - We are aware that users are experiencing issues with loading speeds within Accelerate. Our team is currently investigating this alongside our infrastructure partner. We will update you in due course.
Oct 23, 2025 - 10:38 BST